Ever thought about what it’s like to be homeless? It’s not just a matter of having no place to call your own. It’s a state of crisis where your whole world is turned upside down. There’s no certainty in your life, no sense of security or well-being. You have virtually no control over your life. And being homeless likely means you had no one in your life to whom you could reach out for help before you became homeless. You’re alone in more than one way. Listen to our conversation with Michelle Heritage, Executive Director of the Community Shelter Board.